This website www.retailstar.com.au (“Site”) is owned by Workstar Pty Ltd, ABN 45 097 871 933, Suite 2, Level 2, 3 Rider Boulevard, Rhodes, NSW 2138 (“Workstar”).
Workstar takes your privacy seriously. We are subject to the Privacy Act, including the National Privacy Principles. This policy describes the way that Workstar collects, holds and discloses information about individuals. We may vary this policy from time to time.
Collecting and Using Personal information
When you use the Site we may collect your personal information such as your name, address and telephone number. We may also collect personal information about you from your employer, if your employer has placed an order for a Retailstar™ course for you. Sometimes we may use agents or service providers to collect this information for us.
If you do not give us the personal information we request, we may not be able to provide you with our courses, other products or services.
We will only collect the information we need so that we can:
- provide you with our courses, other products or services
- bill you or your employer for our courses, other products or services
- administer our Site or business
- offer you additional products or services.
Cookies
A Cookie is an alphanumeric identifier that our Site transfers to your hard drive through your web browser when you visit the Site. Cookies enable us to identify a computer that revisits our Site, to monitor usage patterns and to compile data that can help us improve our content and service.
Use of aggregate data
We may collect certain non-personal information to optimise our goods and services including our web pages for your computer (e.g., the identity of your Internet browser, the type of operating system you use, your IP address and the domain name of your Internet service provider). We may use such non-personal information for internal purposes, including but not limited to improving the content of our web sites.
We may use personal information in aggregate form to improve our goods and services including our web sites and make them more responsive to the needs of our customers. This statistical compilation and analysis of information may also be used by us or provided to others as a summary report for marketing, advertising or research purposes.
Disclosing your information
We may share your information with other companies which are related to us within Australia to assist us with our business or to improve our products and services. These related companies include (but are not limited to) TodayCorp Pty Ltd, Impart Corporation Pty Ltd, Australian Learning Solutions Pty Ltd and Small Business Training Company Pty Ltd.
We may also disclose your information:
- to your employer if your employer has placed an order for a Retailstar™ course for you or is paying for your course;
- to advisors, contractors and service providers (including Macquarie Telecom Pty Ltd which provides us with hosting services) from time to time to help us operate our business or to provide and market our goods and services to you;
- as required by law; or
- with your consent.
Retention and Disposal of personal information
We will only keep personal information we need or are required to keep. All other personal information will be disposed of when we have no further need to use it or it is required or permitted by law.
Security
Whilst no data transmission over the Internet is guaranteed to be totally secure, we use all reasonable efforts to ensure the security, integrity and privacy of the personal information we hold. We use a variety of physical and electronic security measures including restricting physical access to our offices and firewalls and secure databases to protect personal information from misuse, loss or unauthorised use or disclosure. Only authorised personnel have access to personal information and we require all personnel to comply with our privacy policy.
Online links to third party and co-branded sites
We may establish relationships with business partners that allow visitors to our Site to link directly to sites operated by these partners. Some of these sites may be "co-branded" with our logo; however, these sites may not be operated or maintained by us or on our behalf. These sites may collect personal information from you that may be shared with us. This privacy policy will apply to any personal information we obtain in this manner.
We are not responsible for the content or practices of web sites operated by third parties that are linked to our sites. These links are meant for the user's convenience only. Once you have left our site via such a link, you should check the privacy policy applying to that third party site.
Access to your personal information
You have a right to access most personal information we hold about you. If we deny access to you, we will tell you why. You may also notify us of any change to your personal information.
For further information
Please contact our Privacy Officer to ask for access to or to update your information, if you have a complaint concerning your privacy, or if you would like more information about our approach to privacy.
The Privacy Officer
Natalie Banister
Telephone: 02 9701 2300
Email: natalie.banister@workstar.com.au
Workstar Pty Limited, Suite 2, Level 2, Rider Boulevard, Rhodes, NSW 2138
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